FAQ

Answer

You can easily find an item by using the search bar at the top of our website. Simply type in keywords related to the product you’re looking for, and a list of relevant items will appear. You can also browse through our categories and collections to discover our wide range of organic products.

Answer

We offer a hassle-free return policy within 3 days of receiving your order. If you are not satisfied with your purchase, you can initiate a return by contacting our customer support. Please ensure that the items are unused, in their original packaging, and with all tags intact.

Answer

Yes, if you receive a defective or damaged item, we will gladly issue a refund or replacement. Please contact our customer support. within 3 days of receiving the item, and provide photos of the defect or damage. We will assist you with the return process and ensure a satisfactory resolution.

Answer

Returns are not possible in the following cases:

• The return request is made after 3 days of receiving the item.
• The product is used, damaged, or not in its original condition.
• The product is returned without original packaging and tags.

Answer

For hygiene and safety reasons, the following items cannot be returned:

• Perishable goods such as food and plants.
• Personal care items such as skincare, haircare, and cosmetics.
• Items on sale or special promotions.
• Customized or personalized products.